To expedite your service issue, please make certain you SELECT a SPECIFIC SUBJECT CATEGORY for your ticket.
RMAX International > RMAX International Help Desk > Knowledgebase

Ask a question:

Video not playing after the download.

Solution When you download the file, you need to open it from Finder first, before dropping it into iTunes. I get this message the first time reminding you that the file has been downloaded from the internet and asks for permission to open. Once you say yes, its is safe to drop into iTunes. If you don't, then it freezes up in iTunes or when streamed to an Apple TV...
Was this article helpful? yes / no
Article details
Article ID: 10
Category: Mac-Specific issues
Date added: 2011-12-22 13:06:13
Views: 2106
Rating (Votes): Article rated 4.0/5.0 (90)

<< Go back